Privacy Policy

Welcome to High Peaks K9 (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.highpeaksk9.com (the “Site”) or use our services.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site.

1. Information We Collect

We collect the following types of information:

Information You Provide to Us:

• Contact details such as your name, email address, phone number, and mailing address.
• Pet details such as your dog’s name, breed, age, and training needs when you inquire about or register for services.
• Payment information (processed securely by third-party payment processors — we do not store payment details).
• Any other information you choose to share with us (e.g., through forms, emails, or messages).

Information We Collect Automatically:

• Technical data such as your IP address, browser type, device information, operating system, and referring URLs.
• Usage data including pages visited, time spent on the Site, and interactions with our content.
• Cookies and similar technologies (see Section 5).
   

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our dog training services.
• Respond to inquiries, schedule consultations, and communicate with you.
• Send important service updates, newsletters, or marketing communications (you may opt out at any time).
• Process payments and manage billing.
• Monitor and improve website functionality and user experience.
• Comply with legal obligations.
   

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data under one or more of the following legal bases:

• Contract: To provide the services you request.
• Consent: When you have given clear consent (e.g., to receive marketing emails).
• Legal obligation: To comply with applicable laws and regulations.
• Legitimate interests: For purposes such as improving our Site and services, provided those interests are not overridden by your rights and freedoms.
   

4. How We Share Your Information

We do not sell your personal information. We may share it only with:

• Service providers who help us operate our business (e.g., website hosting, payment processing, email services) under strict confidentiality agreements.
• Legal authorities when required to comply with applicable laws or to protect our rights, safety, or property.
• Business transfers if our company undergoes a merger, acquisition, or sale.
   

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. You can manage or disable cookies in your browser settings. Note that disabling cookies may affect certain functionality of the Site.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Request that we correct or update inaccurate or incomplete data.
• Deletion (“Right to be Forgotten”): Request deletion of your personal data, subject to legal exceptions.
• Restriction: Request that we limit how we process your data.
• Portability: Receive your data in a structured, commonly used, machine-readable format.
• Objection: Object to processing of your data based on legitimate interests.
• Withdraw consent: Withdraw consent where processing is based on consent (e.g., marketing emails).
   

To exercise these rights, please contact us at [insert email address]. We will respond in accordance with applicable data protection laws.

If you are in the EEA or UK, you also have the right to lodge a complaint with your local supervisory authority.

8. International Data Transfers

If you are visiting our Site from outside the United States, please note that your information may be transferred to and processed in the U.S. where data protection laws may differ. We take appropriate steps to ensure that transfers comply with applicable laws and that your data remains protected.

9. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have collected information from a child, we will promptly delete it.

10. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

High Peaks K9
Email: carissa@highpeaksk9.com
Location: Helena, Montana, USA
Website: https://www.highpeaksk9.com